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What is the criteria for a Council to decide to take a person into care?

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I am helping my wife (pensioner) look after her parents (91 & 94)
Her mother (94) (Mrs X) really needs to go into care as she is not being looked after properly.
She has severe dementia. There is a “Home Help/Care Person” going once a week to give her a shower but she refuses it and has not had a shower or a wash for nearly a month. The lady who goes to cut her hair now refuses to do it. She also has “accidents” at the house they were renting the bedroom carpet is badly soiled and were given a section 21 Notice to quit. She is on different medicines but does not take them, after clearing the house we are taking a suitcase of unopened boxes of medicines back to the pharmacist for them to dispose of.
Basically her husband cannot look after her properly and only feeds her cereals to eat (we do the shopping) We are going to have to stop going as last week my wife had a suspected heart attack and was taken to hospital, out now but waiting to go for a scan. And I am over 80
What needs to be done or said for Social Services to make the decision that she needs to go into care.
All replies suggestions gratefully received.

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